Refund policy

Return and Refund Policy

Thank you for shopping with Big For Accessories. We value our customers and want you to be satisfied with your purchase. Please read our return and refund policy carefully.

Eligibility for Returns

Products can be returned within 14 days of receiving the order if they meet the following conditions:

The item is unused, unworn, and in its original condition.
The item is returned with all original packaging, tags, and accessories.
Proof of purchase or order confirmation is provided.

Non-Returnable Items

The following items are not eligible for return or refund:

Products damaged due to misuse or improper handling by the customer.
Items returned without original packaging or missing parts.
Clearance, sale, or promotional items unless they arrive damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can review and resolve the matter promptly.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved, the refund will be processed to the original payment method within 5 to 10 business days, depending on your payment provider or bank.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Order Cancellations

Orders can only be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow the standard return process.